General Terms and Conditions

Article 1: applicability
To all offers, orders and agreements of De Eenhoorn Coffee and Tea (part of EKAN Quality and Consultancy Netherlands) apply these general terms and conditions (from now on only mentioned as "terms"). Accepting an offer or placing an order implies that the contractor accepts the applicability of these conditions. If they don't accept these conditions, we kindly request the contractor to not use this website. There only can be deviate from these conditions after written notice or written approval of De Eenhoorn Coffee and Tea, in which case all other conditions remain valid. All rights and claims, as in these conditions and any further agreements for the benefit of the Unicorn Coffee and Tea are made, and also stipulated for De Eenhoorn Coffee and Tea intermediaries and other third parties. These conditions respect the rights of consumers arising from the law (or the sales).

Article 2: offers / agreements
All offers of De Eenhoorn Coffee and tea are non-binding. De Eenhoorn Coffee and Tea expressly reserves the right to change prices, especially when necessary on the basis of (legal) regulations. A deal is only made after acceptance of the order by De Eenhoorn coffee and tea. De Eenhoorn Coffee and Tea is entitled to refuse orders or attach certain conditions to the delivery, unless explicitly mentioned otherwise. If an order is not accepted, De Eenhoorn Coffee and Tea will notice this within a short time after receiving the order.

Article 3: prices and payments
The mentioned prices for products and services offered are in Euros, including VAT and excluding shipping, taxes or other charges unless mentioned otherwise or agreed in writing.
De Eenhoorn Coffee and Tea offers several payment options: by bank transfer, Ideal, VISA, Mastercard or Paypal. If De Eenhoorn Coffee and Tea sends an invoice for goods sold or services provided, the contract party have to pay within 7 days after the invoice date, unless otherwise agreed.
In default of payment within the payment period the contracting party ows De Eenhoorn Coffee and Tea without further notice, interest of 1% per month, whereby part of the month counts as a full month.
The costs of judicial and extrajudicial recovery are chargeable to the contracting party. The extrajudicial costs are calculated on the basis of the collection rates of the Dutch Bar Association.
Insofar as a contracting party not accomplish any payment and / or other obligations for De Eenhoorn Coffee and Tea, or if the contracting party applies for a moratorium or bankruptcy, requested by himself or a third party, or if the contracting party passes a request under the WSNP or sell or liquidate its business or if put constraints on a substantial part of of his private affairs, De Eenhoorn Coffee and Tea have the right to supply or (even) to perform work or other performance suspend and / or terminate without prejudice De Eenhoorn Coffee Tea on the fulfillment or damages. Besides, De Eenhoorn Coffee and Tea can demand payment immediately, without any prior written notice if any of the above conditions occurs.
If the prices for the products and services increase in the period between the order and its implementation, the contracting party is entitled to cancel the order or dissolve the agreement within ten (10) days after notice of the increase by De Eenhoorn Coffee and Tea.

Article 4: Delivery (exchange and return)
When a payment is received, the items, if in stock, will be sent within 5 days. When an item is out of stock, we will contact the customer. The order may be canceled if desired. When in this case the order has already been paid, the amount will be refunded within a few days on account of the contracting party.
De Eenhoorn Coffee and Tea uses a latest delivery date of 30 days. If the ordered products are not delivered within 30 days, the contractor has the option to terminate the agreement. 
The delivery times specified by De Eenhoorn Coffee and Tea are only indicative. When the delivery time is exceeded, the contracting party does not get any compensation.
The delivery of the products will take place at location and time the products are ready for shipment to the contracting party.
De Eenhoorn Coffee and Tea is authorized to send the delivery in parts. The additional costs for subsequent delivery will be taken by De Eenhoorn Coffee and Tea.
After receiving the product, the contractor has a cooling off period of seven days to cancel the agreement without giving any reasons and to return or exchange the product. Fresh products such as coffee and tea can not be returned.
If you wish to return products, you must notify us within 7 days in writing (through email or letter). Items can only be returned in consultation with De Eenhoorn (in the original, complete and undamaged packaging) and will be reimbursed if they are undamaged, complete and unused. The customer (contractor) will pay the return costs. To send items return is at risk for the contractor party.
 
WATCH OUT:
products can be returned only after consultation with De Eenhoorn Coffee and Tea. If the contracting party send back articles, without letting to know it to De Eenhoorn Coffee and Tea and without permission, De Eenhoorn is not obligated to accept the return or giving a refund.

Articles which have a broken quality seal can not be send back to De Eenhoorn. If the contracting party has already made some payments, De Eenhoorn Coffee and Tea will refund this payment within 14 days of receipt of the returned products. De Eenhoorn will only refund the price of the product minus the shipping costs.

Article 5: Delivery
The party always helps in the delivery if the order size is less than € 45, - this amount includes VAT. The amount of shipping costs is therefore equal for all orders. At the checkout in the shop these states.

Article 6: Retention of title
As long as the contracting party is not the full agreed price has fulfilled reserves De Eenhoorn Coffee and Tea ownership of the deliverable and delivered. To the extent that an agreement comprises the delivery of goods on the one hand and the performance of work on the other hand, retains the Unicorn Coffee and Tea is the title to the goods until such time as both the price for the goods delivered and for the work performed are met.
De Eenhoorn Coffee and tea also retains the ownership of deliverables relating to the contract-related claims for failure to perform an obligation by the other party under the agreement, including but not limited to claims for damages and interest.
To the extent any circumstance referred to in Article 3 occurs is Unicorn Coffee and Tea is entitled, without notice of default, the business owned by Unicorn Coffee and tea remained to get or do pick up where they are located. Insofar Unicorn Coffee and Tea business has recovered it is entitled to keep the goods in its possession until the amount due including interest and costs, and compensation is paid in full, or to terminate the contract.
As long as the ownership of the Unicorn Coffee and Tea sold goods has not yet been transferred to a contracting party, the contracting party is obliged to store the goods with due care and separated. As long as the ownership has not been transferred to the contracting party, the latter is obliged to insure the goods against damage. The contract party is the first request of the Unicorn Coffee and Tea obliged to provide the insurance policy available for inspection at the Unicorn Coffee and Tea.

Article 7: Intellectual and industrial property
The party must respect all intellectual and industrial property rights attached to the by the Unicorn Coffee and Tea products delivered unconditionally.
Unicorn Coffee and Tea does not guarantee that the delivered products do not infringe the contracting party to any (unwritten) intellectual and / or industrial property of third parties.

Article 8: Complaints and liability
The contracting party is obliged to inspect whether the products meet the agreement. If this is not the case, the contract party Unicorn Coffee and Tea as soon as possible and in any event within two serves (2) working days after delivery, at least after observation reasonably possible, contact info@eenhoorn.eu .
If a product is defective, the manufacturer / importer will determine whether the product restores or replaces.

If it is likely that the lack of the contract party is due or otherwise on behalf of the contracting party and risk, will return consult the product in the same condition or leave the account of the contracting party repair / replace.
By the Unicorn Coffee and Tea products delivered is full manufacturer warranty in accordance with the conditions imposed on manufacturers.

The risk during transport of the product ordered by the contracting party is for Unicorn Coffee and Tea. At the time of delivery of the product, the risk of the product to the contracting party over, subject to the liabilities that can not legally be excluded by Unicorn Coffee and Tea. When TNT mission as "distributed" classifies the product as delivered considered. The status of the shipment by PostNL can be read on www.tntpost.nl and shall if required by the Unicorn Coffee and tea will be submitted at the request of the party to the contract party.

Article 9. Orders / communication
For misunderstanding, delays or improper transmission of order data and messages resulting from the use of internet or any other means of communication between the contractor and the Unicorn Coffee and Tea or between Unicorn Coffee and Tea and others, as relate to the relationship between the contracting party and the Unicorn Coffee and Tea, is the Unicorn Coffee and Tea is not liable unless and to the extent there might be intentional or gross negligence by the Unicorn Coffee and Tea.

Article 10: Personal
Unicorn Coffee and Tea respects the privacy of all users of its site and adheres to the Data Protection Act Registration. The personal information provided by the contracting party to us will be treated confidentially with care.
All data are entered in the order regarded as personal data.
The Unicorn Coffee and Tea will use the personal data of the contracting party to fulfill the contract. The data is not made available to third parties.

Article 11: Force majeure
Without prejudice to its other rights, has the Unicorn Coffee and Tea in the event of force majeure the right, at its option, the execution of the order to suspend or terminate the agreement without judicial intervention, in writing by the contracting party communicate and without the Unicorn Coffee and Tea liable for any compensation, unless this would be unacceptable in the circumstances to standards of reasonableness and fairness.
Force majeure is defined as any failure can be attributed to the Unicorn Coffee and tea, because it is not due to her fault and not under the law, legal act or generally accepted for its account.

Article 12: Miscellaneous
If the contracting party to the Unicorn Coffee and Tea in writing of an address, is the Unicorn Coffee and Tea entitled to that address to send all orders, unless the contracting party to the Unicorn Coffee and Tea writing indicates to a different address to which serve orders to be sent.
When by Unicorn Coffee and Tea, whether or not deviate from these conditions for any period of time, will not prejudice their right to demand immediate and strict compliance with these Terms. The party can never assert any right by virtue of the fact that the Unicorn Coffee and Tea these conditions smoothly.

If one or more provisions of these Terms or any other agreement with the Unicorn Coffee and Tea in conflict with any applicable provision of the relevant provision will lapse and will be replaced by a Unicorn Coffee and Tea fixed set new lawful condition.

De Eenhoorn Coffee and Tea is competent in the execution of order (s) use of third parties.

Article 13: Applicable law and competent court
All rights, obligations, offers, orders and agreements to which these Conditions apply, including these conditions, only Dutch law. All disputes between parties will be submitted exclusively to the competent court in the Netherlands.

Article 14: Complaints and damaged products
When a package or product is damaged at delivery, or you have a complaint about any of the products or services, you have to contact us by telephone. Together we will arrange a suitable solution.